Customer Spotlight: Sunnyside Homes
The Region of Waterloo operates Sunnyside Home, a 263-bed long term care facility located in the Stanley Park area of Kitchener. Sunnyside is a hub and a home for many older adults, offering programs, services, and housing, in addition to long term care. The facility recently achieved a perfect score in a nationally recognized quality and safety audit by Accreditation Canada and will celebrate its 150th anniversary in 2019. Learn more about Sunnyside Homes by visiting their website: https://www.regionofwaterloo.ca/en/health-and-wellness/sunnyside-home-long-term-care.aspx
A Word From Sunnyside Homes
“I’m grateful we are using DOCit to document and report potential symptoms of COVID-19. Our PSWs who work closely with the residents report such symptoms using DOCit on their iPhones. We have questions to prompt a proper assessment of the residents. Any “Yes” answers will immediately alert the RPN immediately. The RPNs also complete reviews each morning and afternoon. Any “Yes” answers will immediately alert the RN. This screening tool provides us with critical, timely information, triggers immediate assessments by the registered staff, and ensures early interventions are implemented. Early recognition of symptoms is essential in managing this pandemic. As a Director of Care, I’m able to view trends and recognize clusters of symptoms in a particular home area. This provides timely information on what is happening in the home and allows me to support the team immediately.” – Marie Belanger, Director of Nursing and Personal Care, Sunnyside Homes.
“Ensuring the safety of residents and staff is our highest priority. When we reached out to VitalHub to help us with resident screening they were able to develop and implement something in 24 hours. Every minute counts when it comes to safety, having the capacity to respond to our needs so quickly is what every Long-Term Care Home needs.” – Julie Wheeler Administrator, Sunnyside Homes