Using MCAP to Identify delays in Medication / Pharmacy - The Walton Centre NHS Foundation Trust

MCAP Case Study
Written By Dylan Coe

ISSUE

 

MCAP data highlighted that delays relating to TTOs were due to internal delays. The Trust do not have a pharmacist on-site and have to collect locally at 2 pm and 5 pm. A deeper dive of the data revealed:

1.       No cover at weekends for dispensing of TTOs causing delays in the discharge of patients.

2.       The timings of ward rounds often delayed orders and pharmacy collections.

SOLUTION

 

1.  A list of prescribers within the Trust is shared with all wards.

2.  An additional collection round added at 12 pm.

3.  Team explored pre-packed drugs options.

OUTCOME

 

TTOs is no longer a top 5 internal delays for the trust. The over all figures for internal delay days reduced 48%.

Dylan Coe
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